A WELCOME ADDRESS BY THE CHIEF EXECUTIVE OFFICER, PORT HARCOURT ELECTRICITY COMPANY, PHED, NAVEEN KAPOOR ON THE FLAG OFF OF METER ASSET PROVIDER, MAP, AT THE COPORATE HEADQURTERS, PORT HARCOURT ON 1ST AUGUST 2019
It is my pleasure to welcome you to Port Harcourt Electricity Distribution Company. We are responsible for distributing power in four states namely; Rivers, Cross River, Akwa Ibom & Bayelsa with over 513,000 customers. With 65% of metered population, PHED takes pride in being ahead of its peers when it comes to metering. In last two years alone, PHED has metered more than 100,000 of its esteemed customers.
With God Almighty’s grace, we have all gathered here today to witness the flag off and immediate commencement of Meter Asset Provider (MAP), also called MAP Scheme.
Ladies & Gentlemen, as we are well aware, the Federal Government has been engaging all Discos over the estimated billing that results in erroneous billing leading to customer grievances. To resolve this lingering issue, the Nigerian Electricity Regulatory Commission (NERC) issued Meter Asset Provider Regulations last year.
The aim of the MAP scheme is to bring transparency and integrity in billing through accurate energy measurement that allows customers to manage their consumption efficiently.
Under the MAP Scheme, a third party vendor approved by the NERC, based on necessary criteria, are granted permits to be the MAP for funding, supplying, installing and ensuring the integrity of the meters.
Under the policy, all customers are mandated to be metered and they have to pay for the meters. A harmonized cost of N38, 841.07 and N70, 408.64 for single and three- phase meters respectively has been determined by NERC for the purpose.
Continuing the past trend, PHED has wholeheartedly adopted MAP Policy to bridge the metering gap in our network, put to an end this lingering issue between us and our esteemed customers and thereby strengthen our relationship and bond with our customers.
Following a transparent billing process, duly audited by NERC, two vendors namely; Holley Metering Ltd and Armese Consulting Ltd have been approved for the implementation of MAP in PHED franchise area.
PHED has proactively establish Bill Reconciliation Camps (BRC) across its coverage area to ensure smooth and fast track transition of unmetered and defective meter customers who are being billed on estimated basis and have outstanding debts payable to PHED. We are ensuring quick reconciliation of customers’ accounts before migrating customers to the new meter to eliminate any chances of billing related grievances in future.
I therefore, urge all customers especially unmetered and those having defective meters to participate in this scheme to enable PHED improve its service delivery.
Once again, I thank you all for being part of this success story that begins today i.e. 01st August, 2019.